Pro-Active Care

CBM Real Time Services keeps a watchful eye for your most critical assets.

The nucleus of your small business network is without a doubt your servers. They house critical applications, databases, and email functionality. Your servers are mission critical for the overall success of your business and health of your network.

CBM Technology.net understands how vital your server enviroment is to the life of your business; that's why we deploy the most technologically advanced tools to help us monitor the most critical aspects of your server environment and manage the performance of your server's on-demand and in Real Time.

By utilizing Pro-Active Care services, you will have access to 24/7 monitoring of critical services, pro-active security checks & services, pro-active response, network device monitoring, and executive reporting.

How can Pro-Active Care Help Your Business?

• Prevent IT management from turning into Crisis Management
• Allow management to focus on business and less on IT
• Increase the bottom line by reducing production loss
• Create manageable IT budget plans
• Understand how technology is working for your business
• Improve Employee Efficiency
• Help Decrease Unexpected Break-Fix Costs
• Help Prevent Network Downtime

Features	Basic	Advance	Enterprise
24/7 Monitoring Services
Daily VERITAS Backup
Critical Windows Services
Custom Services
Disk Space
CPU, Memory, & Page File Performance
MS SQL 2000 & MS 2005 Services
MS Exchange 2003/2007 Services
Asset Change Logging
Pro-Active Security Measures
Microsoft Security Patch Management
Microsoft Service Pack Updates
Anti-Virus Software
Anti-Virus Definition Update Checks
Quarterly Vulnerability Assessment Scans
Pro-Active Web Security
Anti-Virus Blocking
Anti-Spyware Blocking
Anti-Phishing Detection
URL & Web Content Filtering
Pro-Active Response
Anti-Virus Definition Updates Alerting
VERITAS Backup Failure Alerting
Windows Services Failure Alerting
Anti-Virus Definition Updates Remediation
1-Hour Response for Alerts During Business Hours
Windows Services Failure Remediation
MS SQL 2000/2005 Maintenance
VERITAS Backup Failure Remediation
2-Hour Response for Alerts After-Hour
Network Device Monitoring (SNMP)
Switches & Routers
Network Printers
Firewall
Reporting
Monthly Executive Report
Quarterly Asset Change Report
Quarterly Vulnerability Assessment Report

Features	Basic	Advance	Enterprise
24/7 Monitoring Services
Disk Space
Asset Change Logging
Pro-Active Security Measures
Microsoft Security Patch Management
Microsoft Service Pack Updates
Daily Windows System Cleanup
Anti-Virus Software
Anti-Virus Definition Updates
Quarterly Vulnerability Assessment Scans
Pro-Active Web Security
Anti-Virus Blocking
Anti-Spyware Blocking
Anti-Phishing Detection
URL & Web Content Filtering
Pro-Active Response
Anti-Virus Definition Updates Alerting
Anti-Virus Definition Updates Remediation
Reporting
Monthly Executive Report
Quarterly Asset Change Report